1. How long does it take to get my winnings?

It depends from the amount of the prize. Prizes up to €1,000 are credited into your account immediately, while for higher prizes you will have to wait at least 4 weeks.

2. How long does it take to get my EuroMillions lottery winnings?

The time it takes for your EuroMillions winnings to be credited into your Lottery24 account,  is roughly 1 month (4 weeks). 

3. How long does it take to get my US Powerball lottery winnings?

It usually takes around 2 Months (8 weeks) for your US Powerball winnings to be crediting into your Lottery24 account.

4. How long does it take to get my US Mega Millions lottery winnings?

It can take up to 2 Months (8 weeks) for your US MegaMillions to be credited directly into your Lottery24 account.

5. How long does it take to get my Spanish El Gordo  lottery winnings?

1 month (4 weeks) is usually the time it takes for all Spanish El Gordo winnings to be credited directly into your Lottery24 account.

6. How long does it take to get my Italian SuperEnalotto lottery winnings?

Italian SuperEnalotto winnings take around 3 months (12 weeks) to be credited directly into your Lottery24 account.

7. How long does it take to get my Spanish La Primitiva lottery winnings?

Spanish La Primitiva will take roughly 1 month (4 weeks) to be credited in to your Lottery24 account.

8. How long does it take to get my Spanish Bonoloto lottery winnings?

Spanish Bonoloto winnings will take around 1 month (4 weeks) to be credited directly into your Lottery24 account.

9. How long does it take to get my Spanish Christmas lottery winnings?

It can take rougly 1 month (4 weeks) for any Spanish Christmas Lottery winnings to be credited into your Lottery24 account.

10. How long does it take to get my Spanish Loteria Nacional lottery winnings?

It takes approximately 1 month (4 weeks) for Spanish Loteria Nacional lottery winnings to be credited into your Lottery24 account.

11. How long does it take to get my UK Lotto winnings?

UK Lotto winnings will take approximately 1 month (4 weeks) to be credited directly into your Lottery24 account.

12. How long does it take to get my German Lotto 6 aus 49 lottery winnings?

German Lotto 6 aus 49 winnings take around 1 month (4 weeks) to be credited in to your Lottery24 account.

If you would like to know anymore about Lottery24 prize collections, or you haven’t received any of your lottery winnings, please contact Lottery24 customer support at any time.

13. In which currencies will I be paid?

Your winnings will be credited into your Lottery24 customer account in the currency that you have selected when you signed up. In case of large winnings, the amount that we credit is an approximate one. When you request a prize payout, we will transfer the actual amount received from the lottery organizer less any agreed charges or fees.

You have to consider that there can be some fluctuations in the amount of the prize due to changes of the exchange rates. These fluctuations could mean several hundred thousand when talking about a large $300 million prize!

14. How will I be notified if I win on the Millionaire Raffle?

You will be notified about any of your winnings including the Millionaire Raffle via email. Please make sure that if you have received an email notifying you on your win, it is a legit email that has come directly from Lottery24.

Emails will only be sent if you have actually played a lottery game on Lottery24 so please be sure that you have before taking any further action. If you have not participated in any Lottery24 lottery games, the chances are, the email has not come from us.

It is best to check that the email has come from us by contacting Lottery24 via our customer support. To read more on lottery notifications, emails and scams, please take a look at our Letters and Scams FAQs.

15. Will I be taxed for my winnings?

There are not many lotteries that do not tax your winnings and this depends on the tax regulations of the country you play and reside in. In the case of the UK Lottery, winnings are not taxed, and you will receive the cash in one lump sum without any deductions. Depending on your country's tax regulations, you may be required to declare the windfall though.

The US deducts the majority of taxes (around 35% of the lump sum payment) before even paying the prizes. However the onus of personal tax will be on you to discuss this with your relevant tax authorities. In the event of larger prizes we do recommend contacting Lottery24 for basic advice or to speak to a tax consultant directly.

16. Will I have to go somewhere to collect my winnings?

Lottery24 will collect all your winnings for you and credit them into your customer account. You may then transfer the funds yourself to a bank account of your choice.

17 . How will I know how much I have won?

You will be notified by email after each draw. This notification email will display all results, as well as the numbers matched and prizes.

18. Where can my winnings be transferred to?

All lottery winnings will be credited directly into your Lottery24 account. If you are having issues and have not received  any lottery winnings, please contact Lottery 24 customer support. 

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