How do I play?

In order to play, click on the virtual coupon. A larger individual board appears. You may click directly on the numbers you wish to play in the number input field.

You may use the random numbers function by clicking on the “Lucky Dip” button. You may continue clicking on the “Lucky Dip” button as many times as you wish, until you are satisfied with the numbers suggested. You may delete the last line by clicking the “Delete” button.

If you want to play a suggested combination of numbers, you must confirm it by clicking on the “Accept” button.

If you wish to exit a lottery ticket without playing a line, click on the “Cancel” button.

You can flip the pages to view all the numbers that have been played using the “Next” and “Back” buttons below the lottery coupon fields. To finalize the submission of your ticket, you must choose the number of weeks desired (duration) and the desired draw days.

The total cost displays the total price including the ticket and processing fees.

 

How do I play a system ticket?

You can increase your chances significantly, and choose up to fourteen numbers, by playing a system ticket. The system ticket offers you all kinds of mathematic combinations.

For example, if you play a EuroMillions System 10 you would be playing 252 different lines or combinations. Please note that the number of lines or combinations vary with each Lottery game due to the additional numbers will have an impact.

The advantages at a glance:

  • Higher chances of winning than with a normal ticket.
  • Time saved: You play multiple lines by filling out one field!
  • Fill it out and play – totally easy!
  • Maximize your prizes with multiple lines.

To play your system ticket, select the desired system and choose up to fourteen numbers. The number beside the system displays the number of lines you are playing. In other words, if you choose seven numbers, you can select seven different numbers, and you will play 21 different lines or combinations.

After selecting the system, a larger individual board opens automatically.

You can click directly on seven numbers in each number field.

You may use the random number function by clicking on the “Lucky Dip” button. You may continue clicking on the “Lucky Dip” button as many times as you wish, until you are happy with the numbers suggested.

You may delete the last line by clicking the “Delete” button.

If you want to set a suggested combination of numbers, you must confirm it by clicking on the “Accept” button.

 

How do I pay?

The following payment options are available at Lottery24.com:

  • Credit cards – You can pay conveniently with Visa and MasterCard. All credit card payments are processed via an encrypted server connection. We do not save any credit card information.
  • Money transfer – You can pay by direct bank transfer. The amount transferred is credited to your customer account so that you can use your balance to pay. You are not required to transfer a specific amount; for example if you transfer €50, you can still make a purchase of only €4.60. The remaining balance stays in your customer account and you can use it for future purchases.
  • Account balance – You may also pay for your purchases with your prizes. The prizes are handled as cash and are credited to your customer account. Therefore, you can pay with your account balance if it covers the purchase.

The range of payment options is constantly expanding and we make every effort to stay up-to-date with the most significant payment possibilities.

 

Will I receive a confirmation after the purchase?

You will receive an email confirmation immediately after you have completed your purchase through Lottery24.com. The confirmation contains all relevant information.

 

How can I review my previous numbers?

Under the menu item “My Account” you can find “Played Numbers”. By clicking this button, you can view all the numbers you have previously played. That way, you can select your favorite numbers and play them again with just a click.

 

How do I find out if and how much I have won?

You will be notified by email after each draw. This notification email will display all results, as well as the numbers matched and prizes.

 

How are prizes paid out?

Prizes of up to an amount of €999.99 are credited to your account immediately after the draw. You can transfer prizes to your bank account easily.

In case of prizes of €1,000.00 and above, Lottery24.com must wait to receive the payment from the relevant lottery operator. Payment occurs via an escrow service provided by an independent trustee (lawyer) acting in favor of our customers. Additional information on this subject can be found in the General Terms and Conditions.

 

How long does it take for the prizes to be credited to my account?

That depends on which lottery you have played. Generally, prizes are credited the day of the draw, depending on the amount. In case of larger prizes, lottery authorities have waiting periods between three to twelve weeks.

 

Can I participate in lotteries offered from outside my country?

Participation in the lotteries offered by us is possible in almost all countries. We offer exclusively state lotteries and all your lottery tickets are physically purchase. In order to receive prize payments, you just need to have an account to which they can be transferred (IBAN and BIC required). Additional details are available in the General Terms and Conditions.

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